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Student FAQs

Not sure where to start or have other questions? Find answers here.

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  • Access to Navigate is available to all RU-N students. If you have just been accepted to Rutgers-Newark, you will be able to access Navigate after you have registered for a course. 

    When you login to the app be sure to select Rutgers University – Newark. If you have selected RU-N and your SSO login is not accepted, email from your Scarletmail address and include your full name. We will do our best to respond promptly during regular business hours: Mon. – Fri., 8:30 A.M. – 4:30 P.M.

    The app is for students only, not staff. Staff members can login to RU-N4Success at 


  • Holds are updated overnight in Navigate, so check back tomorrow (24 hours) to see if it has been resolved. If it is not, email at from your Scarletmail address and include your full name.


  • Go to the Account button and click on Notification Settings. Choose how you would like to receive notifications for Personal To-Dos, To-Dos and Events, and Study Buddies.


  • Majors are updated every night in Navigate, so allow a day (24 hours) if your major was just declared. Double check in Degree Navigator to be sure your major has been declared. Contact your academic advisor if it is appearing in one system but not the other.


  • Unfortunately, it’s not officially supported on an iPad.  It can be downloaded and used, but it may not display properly.


  • Professors are able to submit Progress Reports via the RU-N4Success system. Students receive an email, are directed to tutoring or advisement, and are referred to resources that can be accessed via the Navigate app. For more details, visit Progress Reports for Students.


  • RU-N tutoring appointments can be made in different ways.

    • Use the Penji app for tutoring in the Learning Center (Math, science, and other topics) and the Writing Center
    • Use Knack for RBS courses
    • Use the Navigate app for EOF tutoring